Library Assistant (FT-SAC) (Internal Only)

Career Service, Grade 104

The Library Assistant provides frontline library support by staffing service areas, assisting with circulation, technical services, acquisitions, and collection maintenance activities, and ensuring consistent library operations. This position also supports students, faculty, and staff by enforcing College and Library policies, maintaining library services, and providing excellent customer service.  

About the College – SJR State is a public college located in beautiful northeast Florida along the shores of the St. Johns River. With three campuses in Clay, Putnam, and St. Johns counties, SJR State serves nearly 10,000 students each year from among a population base of 600,000 in one of the fastest-growing areas of the country. Known for its natural beauty and quality of life, SJR State’s service area includes St. Augustine, the nation’s oldest city; Palatka, the “Gem City of the St. Johns;” and Orange Park, with roots going back to the Spanish period in Florida history. SJR State offers a comprehensive benefit package that includes employer contributions to retirement and health insurance; dental, vision, and life insurance plans; generous paid time off; employee assistance, wellness programs and tuition assistance. More information about benefits can be found at: https://www.sjrstate.edu/employee-benefits

Library Operations

• Staff the circulation desk and perform circulation services in accordance with College and department procedures.
• Register library users and maintain patron accounts.
• Troubleshoot user access to library resources and coordinate with FLVC as needed.
• Maintain circulation statistics and records.
• Perform library opening and closing procedures.
• Maintain the security of circulation and staff-only areas.
• Assist with circulation, technical services, acquisitions, and collection maintenance functions.
• Ensure library service areas are adequately staffed to provide continuous service coverage.

• Answer directional and informational questions and refer research inquiries to the librarian on duty.
• Provide basic computer assistance, including Microsoft Office applications, the College portal, Canvas, and library resources.
• Report technology issues involving computers, printers, software, or network connectivity to Information Technology or the Campus Library Manager.
• Assist librarians in maintaining a productive and scholarly library environment.
• Explain and enforce College, Library, and Learning Resources policies and procedures.

• Participate in library outreach and engagement activities as assigned.
• Communicate effectively with coworkers and supervisors to ensure continuity of library services.
• Perform additional duties as assigned by the Campus Library Manager or Dean of Learning Resources.

Minimum Qualifications

• High school diploma or acceptable equivalency diploma required.
• Associate degree preferred.
• Customer service and office experience required; library experience preferred.
• Two professional references required.
• Must successfully complete a background check and employment/reference verification.

• Ability to maintain confidentiality of library and student records.
• Strong verbal and written communication skills.
• Ability to communicate professionally with students, faculty, staff, and the public.
• Ability to learn and apply College, departmental, and FLVC policies and procedures.
• Ability to follow written and verbal instructions.
• Ability to learn and effectively use library management systems and Banner.
• Working knowledge of or ability to learn Microsoft Word, Excel, Outlook, PowerPoint, Chrome, and other library-related software.
• Ability to adapt to changing priorities.
• Ability to manage multiple tasks simultaneously.
• Ability to work collaboratively with faculty, staff, and administrators.
• Ability to work evenings and weekends as assigned.
• Ability to attend required training.
• Ability to perform assigned duties independently after an appropriate training period.

• Ability to lift up to 10 pounds.
• Ability to sit or stand for extended periods.
• Ability to bend, kneel, and use step stools to shelve and retrieve library materials.
• Ability to perform repetitive hand and wrist movements associated with computer use and library processing tasks such as labeling, taping, and cutting materials.