Librarian II - Instructional Services

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The Boca Raton Library provides outstanding library services, resources, and programs that meet the educational, recreational, cultural, and informational needs of the City of Boca Raton. Public Services includes operations across four service centers – the Spanish River Library, the Downtown Library, Mobile Library Services, and the Digital Library. 

Under the direction of the Technology & Digital Services Librarian III, this position is responsible for the effective administration, operation, budgeting, training, and evaluation of a major service center in the Boca Raton Public Library (BRPL). Work includes supervision of professional and paraprofessional personnel, and volunteers.

• Plans, organizes, directs, and supervises the public library's Instructional Services programs and services offerings to the Public, to City employees, and to the library staff.
• Maintains excellent relations with the Public by handling escalated customer complaints, customer feedback and customer suggestions in a professional manner.
• Maintains excellent relations with the Instructional Services staff, BRPL leadership team, the Recreation Services Department, other City Departments, and BRPL stakeholders through regular communication, meetings and reporting.
• Oversees the hiring, orientation, training, supervision, scheduling, professional development, and regular evaluation of all Instructional Services professional personnel, paraprofessional personnel; oversees the selection, orientation, training, supervision and scheduling of Instructional Services volunteer or intern personnel.
• Evaluates, recommends, implements, and monitors technology or tools for the Public or for library staff which support Instructional Services, including computer labs, under the direction of the Technology & Digital Services Librarian III.
• Supervises and participates in the development, preparation and presentation of library programs, classes, events, and projects relevant to Instructional Services, with focus on information literacy and access, employment skill development, financial literacy, and self-learning opportunities for adults.
• Develops classes and trains the Public and library staff in research, technology, library system software, workplace software, online applications, or distance learning, under the direction of the Technology & Digital Services Librarian III.
• Researches, evaluates and compiles bibliographies, online content, and other reference and subject material, as assigned.
• Works with the marketing team to advertise tools, classes or programs relevant to Instructional Services programs and classes.
• Serves as needed as a member of the library leadership team to determine and implement library policy, procedures, and programs related to Instructional Services.
• Collects, analyzes and reports Instructional Services statistics.
• Assists in analyzing, preparing and administering budgets in assigned areas.
• Enforces the Rules of Conduct, library policies, and procedures and maintains order at the libraries.

Knowledge of:

• Professional library principles, practices, methods, and techniques
• The relevant literature, methods, trends, and developments in the field of library services

Skilled in:

• The use of computers and software applications to a high degree of proficiency
• Communication; expressing ideas effectively, in conversation, in writing, and during presentations. Demonstrating an excellent command of grammar and ability to write, edit, and proofread for accuracy.
• Administration and organization
• Research and a high degree of knowledge of information sources
• Collection, review, and interpretation of statistical data relating to library services and operations

Ability to:

• Plan, organize, direct, and evaluate the work of professional, paraprofessional, and/or clerical staff and volunteers;
• On occasion, work a flexible work schedule that includes weekdays, weekends, and evenings as needed.
• Research and analyze administrative library problems, and to make recommendations for their resolution;
• Interpret library mission and objectives to community groups and the public;
• Maintain administrative and fiscal records, prepare reports, and collect and report statistics;
• Communicate effectively orally and in writing;
• Work independently or as a part of a team, and to organize and lead projects;
• Plan, organize, and direct the work of professional, paraprofessional, and volunteers; 
• Establish and maintain effective working relationships with coworkers, library patrons, approved community partners, and others; 
• Assist in the establishment of library policies and to provide accurate interpretation to community groups, public officials, professional groups, and the general public, as needed; 
• Represent the library at professional meetings and to participate in the development or improvement of professional library methods and standards, when assigned; 
• Work independently, prioritize duties and tasks, and make sound decisions with minimal supervision;
• Tolerate occasional to moderate exposure to dust.
• Act as Building Administrator in Charge, Librarian III, or Library Manager, as requested.

• Master's degree in library and/or information science from a college or university accredited by the American Library Association required. 
• Three (3) years’ experience working in public or academic libraries required.
• Two (2) years supervisory experience required. 
• Possession of a valid State of Florida Class ‘E’ driver’s license

Preferred Qualifications:

Post Offer Pre-employment Screening Requirements:

Final offer and employment are contingent upon successful completion of the following post-offer, pre-employment screening items:

• Criminal Background Check
• Employment Verification
• Reference Checks
• Motor Vehicles Report (MVR) Check
• Educational Verification
• Certification/License Verification

The City of Boca Raton is an Equal Opportunity, Inclusive, Veteran's Preference Employer and Drug Free Workplace. It is the policy of the City of Boca Raton to prohibit discrimination on the basis of race, color, religion, gender, gender identity or expression, marital status, age, national origin, disability, pregnancy, familial status, sexual orientation, genetic information, or any other status or condition protected by applicable federal, state or local laws.