Librarian II – Branch Manager

Alamance County Public Libraries seeks to provide learning opportunities for all members of our community to be successful in living a larger life by nurturing the heart and the mind.

We are currently seeking an outgoing, friendly individual with the ability to build a positive rapport with a diverse community and staff, and the ability to foster an overall positive library environment.

The Librarian II: Branch Manager will provide strategic and functional oversight for the May Memorial Library in Burlington, NC, foster collaborative relationships with employees, peers, and community, create an environment that supports change, encourages progress, and promotes empowerment.   

The May Memorial Branch Manager must possess strong leadership qualities, excellent computer and communication skills, a strong work ethic, knowledge of professional library principles, methods, materials, and practices.  The position is a member of the library leadership team and works closely with other system Branch Managers to support library services, staff, and the Alamance County community. 

Alamance County Public Libraries functions as a department of Alamance County (N.C.) Government.

• Opening and closing the library under established procedures;

• Directly and indirectly supervising branch staff, including monthly preparation of timesheets, evaluate staff performance, takes and implements disciplinary actions, counsels’ staff regarding performance and employee personnel policies, plans of work and continuing education;
• Participating in hiring for all branch positions;
• Plan and facilitate branch meetings i.e. bi-annual all staff meetings, quarterly department meetings, and monthly department heads and lead staff meetings;
• Creating fair and balanced six to twelve-week staff schedules, weekly desk schedules, and annual weekend rotation;
• Involvement with the City of Burlington as pertains to any issues concerning the library building, maintenance, and other issues that may impact the library, staff or patrons;
• Handling special requests and patron complaints; enforcing ACPL’s established policies and procedures as needed;
• Overseeing the planning, coordination and execution of programming at the branch;
• Planning publicity and public relations for the branch;
• Collection, formatting and posting monthly statistics online;
• Working at the branch’s public service desk as scheduled and following established ACPL circulation policies and procedures;
• Providing bibliographic instruction and readers’ advisory services for library patrons;
• Promotes good customer service, including public speaking events, tours, and teaching library skills to small groups;
• Responding to in-house and telephone requests for information from library patrons, including complex reference questions;
• Researches potential new items for the collection and makes recommendations to the Collection Development Librarian for purchase;
• Participating in the selection and de-selection of materials for the branch collection;
• Coordinates, prioritizes, and assigns tasks and projects to direct staff and volunteers, tracks and reviews work progress and activities;
• Participating on ACPL’s Library Management Team, attending ACPL’s monthly Branch Manager meetings, and other committees as needed;

• Accountability - Ability to accept responsibility and account for his/her actions. 
• Accuracy - Ability to perform work accurately and thoroughly. 
• Analytical – Ability to analyze statistical data, keep accurate records and complete reports.
• Autonomy – Ability to work independently with minimal supervision.
• Communication, Oral - Ability to communicate effectively with others using the spoken word. 
• Communication, Written - Ability to communicate in writing clearly and concisely. 
• Customer Oriented - Ability to take care of the customers' needs while following company procedures. 
• Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards. 
• Honesty / Integrity - Ability to be truthful, maintain high level of confidentiality and be seen as credible in the workplace.
• Judgment – Ability to use good judgment and discretion as it relates to interpreting policies and procedures.
• Multitasker – Ability to multi-task in a fast-paced environment.
• Person of Influence – Ability to gain acceptance of others even in sensitive situations.
• Problem Solving - Ability to find a solution for or to deal proactively with work-related problems. 
• Relationship Building - Ability to effectively build relationships with customers and co-workers.
• Safety-Minded – Creating a safe work environment; managing risks; reducing exposure liabilities.   
• Time Management - Ability to utilize the available time to organize and complete work within given deadlines.
 

• Thorough knowledge of the current principles and practices of public librarianship;
• Ability to administer the activities of a public library and to supervise the work of others;
• Ability to work effectively with people from diverse social, economic, and ethnic backgrounds;
• Ability to deal tactfully and courteously with the public and coworkers to establish and maintain effective working relationships with superiors, subordinates, officials of other agencies and the general public;
• Represent the County with dignity, integrity, and a spirit of cooperation in all relationships with staff and the general public;
• Ability to lead, motivate, and train staff;

• Self-motivated, detail-oriented and organized;

• Ability to use current general workplace technology and have a solid working knowledge of a variety of library specific systems and technologies;
• Ability to handle emergencies and appropriately resolve complaints and conflicts;
• Ability to problem solve and make sound decisions;
• Ability to work effectively both independently and in a team setting;

• Excellent time management and organizational skills; 
• Excellent communication skills;
• Successful grant writing skills;
• Great people skills, initiative, enthusiasm, and sense of humor are a must!

Qualifications, Education, and Experience Required:

Minimum Qualifications:

An Ideal Candidate Would Also Possess (Preferred Qualifications):

• Master's Degree in Library Science;
• Knowledge of Integrated Library Systems Software;
• Bilingual (Both written and oral fluency in more than one language);

This is full-time, 40 hours per week, benefited position, including evenings and weekends as scheduled.  Travel to multiple library locations within the county is frequent and required.  

Applicants must be able to stand for extended periods of time, reach the top and bottom shelves, and lift 40 lbs., as well as push and pull loaded book carts.  For additional information, contact Kathy Garrison, Assistant Director for the Alamance County Public Libraries at (336) 290-8679 or kgarrison@alamancelibraries.org.