Librarian II: Adult Services

The Transylvania County Library is seeking a collaborative and service-driven Librarian II to lead our Adult Services Department. This position manages adult collections, develops and delivers engaging programs for adults, and oversees the library’s reference and information services. The Librarian II supervises full and part-time reference staff and serves as a member of the Library Leadership Team, contributing to system-wide planning, policies, and strategic initiatives. We’re looking for a professional who thrives on connecting people with resources, mentoring staff, and advancing the library’s mission through excellent public service and thoughtful innovation.

Job Summary

Performs difficult professional work managing and supervising sections of library operations, such as circulation services, adult services, youth services or local history. Employees in this class are responsible for planning and implementing library services, managing projects, developing staff and collections, and promoting the library to the public. Librarians model and promote County and Library service goals, policies and procedures to staff and the public.

• Manages operational area(s) within the library, such as Circulation Services, Local History, or Youth Services:
  • Provides assistance, training, and supervision for patrons, staff and/or volunteers within operational area; delegates tasks as needed.
  • Directs the development, promotion, implementation and evaluation of library services, programs, and materials for operational area.
  • Oversees management of assigned collections to maintain a high-quality collection of library materials in all appropriate formats; uses an ongoing process of selection, evaluation, and withdrawal/replacement of materials.
  • Develops relevant objectives and procedures for operational area.
  • Monitors budget and resource allocation for operational area, including staffing and collection budgets.
  • Plans for and manages related resources, such as technology.
•  Provides instruction and assistance to patrons in the use of electronic and print sources, common software and hardware applications, and readers advisory.
• Maintains current knowledge of trends and developments in the public library field.
• Participates in the hiring, training, supervision and evaluation of library staff; encourages high performance from assigned staff and volunteers through leadership and coaching; recommends suspensions and terminations if appropriate.
• Promotes library services and advocacy in interactions with community organizations; attends meetings and gatherings; gives presentations.
• Creates and maintains effective relationships with partner organizations.
• Maintains statistics and records; prepare reports and documentation as necessary.
• As a member of the Library Leadership Team, participates in the development and implementation of library initiatives, policies and procedures; functions as a staff leader by clearly demonstrating library values and serving as a role model for library staff.
• Promotes the consistent application of library policies and procedures 
• Attend and participate in All-Staff and other meetings and library teams.
• Abides by, enforces and participates in the implementation and ongoing oversight of Transylvania County Government safety standards and regulations; may act as library public safety officer.
• Performs other related duties as assigned.

• Knowledge of the principles, practices and techniques of modern library operation.
• Knowledge of cataloging, library reference, children's, history, genealogy and other library services.
• Knowledge of library computer applications.
• Skill in the use of common computer technologies, including email, the Internet, word processors, spreadsheets, desktop publishing, current operating systems and mobile applications.
• Skill in project management and program development
• Ability to organize, implement, evaluate and modify library programs and services.
• Ability to maintain and prepare accurate records, statistics and reports.
• Ability to interpret and apply policies, procedures, and best practices to assess situations, identify problems, find and implement appropriate solutions.
• Ability to exercise initiative and independent judgment.
• Ability to effectively manage work time for self and for assigned staff.
• Ability to communicate effectively and courteously both orally and in writing, and to listen and respond appropriately to needs and concerns.
• Ability to establish and maintain effective working relationships with library patrons, colleagues, and associates.