Librarian I

Boise Public Library is where everyone in Boise goes to grow. Our mission is to provide access and opportunity for everyone by connecting people to ideas, information and community. 

• Performs professional librarian duties requiring the use of sound judgment and initiative in developing solutions to problems, interpreting general policies and determining work methods in meeting public needs for library materials and services. 
• Work involves continuous public contact, requiring the exercise of considerable patience, tact and diplomacy. 
• Develops programs, engages in outreach activities and provides customer service including circulation and accounts, readers advisory and research assistance. 
• Engages with a diverse clientele to provide assistance, resolve conflicts and foster a welcoming environment. 
• Serves on various library committees, participates in professional development and promotes the library to the community. 
• Works 1 evening each week and rotating Saturdays to provide the stellar service our library offers.
• May be required to work at various locations in the library system. This position works under immediate/direct supervision.

Develops and implements innovative library programs and instruction classes for people of various ages and with an understanding of the diverse perspectives, lived experiences and cultures within our community. Supports the advertising and marketing of library programs. 

Resolves complex circulation issues. Interprets and communicates library policies and procedures to library users and staff at an intermediate level. 

Provides exceptional service including reference and readers advisory, research assistance, circulation and account services for library users. Facilitates access to the library's diverse collection and resources. Provides assistance with and troubleshoots for technology resources such as library computer use, personal device use, accessing digital resources and operating the printers, scanners, fax machines and self-checkout machines. 

Maintains an intermediate knowledge of library resources and practices and an awareness of current trends and technologies through regular review of professional literature and participation in continuing education and professional development opportunities such as seminars and workshops. Serves on professional teams and work groups to advance librarianship efforts at the Boise Public Library. 

Coordinates day-to-day work and delegates tasks in absence of supervisor/manager; provides guidance, direction and support for training for lower-level staff. Conducts administrative duties such as balancing the register and making bank deposits. 

Performs other duties as assigned. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time.

Required Knowledge, Experience, And Training

• Master's degree in library science or related field, or 
• an equivalent combination of education and/or experience.

• general public library approaches, policies and procedures; 
• theory and practice of reference services; 
• quality customer service techniques; 
• intellectual freedom, privacy, copyright and open access; 
• print, electronic and web-based library resources; 
• computer usage including related software; 
• general office procedures and protocols; and 
• Integrated Library Systems and online catalogs.

• demonstrate leadership to staff; 
• work effectively with diverse personalities and populations; 
• use tact, good reasoning abilities and sound judgment; 
• analyze and resolve customer issues; 
• organize, implement, evaluate and modify programs; 
• manage time effectively, with prioritization and organization skills; 
• respond to emergencies, power outages, and other unusual situations; 
• communicate effectively in the English language at a level necessary for efficient job performance; and 
• perform all essential functions as assigned by an authorized employee, supervisor, and/or manager with or without a reasonable accommodation.

• Master's degree in library and information science from an American Library Association (ALA) accredited university and 
• 2 years experience working in a public library.
• 2 years of experience providing reference service and programming in a public library or related setting.
• Experience with conflict management techniques.

The physical effort characteristics and working environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Efforts
While performing the duties of this job the employee is frequently lifting/carrying up to 20 pounds and occasionally lifting/carrying up to 50 pounds. Also, the employee is always pushing/pulling up to 35 pounds, frequently pushing/pulling up to 75 pounds, occasionally pushing/pulling up to 50 pounds and rarely pushing/pulling up to 100 pounds. The noise level is frequently moderate and occasionally loud. Work includes sensory ability to talk, hear, smell and touch. Work in this position also includes close vision, distance vision, peripheral vision and depth perception. Employees will sit, stand, walk, stoop, kneel, crouch, crawl, reach, grasp, climb and balance. Position requires hand/finger dexterity.

Working Environment
The work environment will include inside conditions, outdoor weather conditions, areas of dust, odors, mist and gases or other airborne matter. Work includes protected exposure to bodily fluids.
This position works: requires some weekends and evenings.