Knowledge of: Yuma County and Department policies and procedures and functions; techniques of library operations; the Dewey Decimal System; children’s services as practiced in public libraries; books and authors; principles and practices of supervision.
Skill in: Assigning and reviewing work performance of others; using office machines, and automated system; business English, spelling and arithmetic; providing effective customer-oriented service; handling irate patrons and tense situations; communicating verbally and in writing; following written instructions; establishing and maintaining effective working relationships with employees, other agencies, and the public; training.
Ability to: Effectively respond to phone calls, emails and complaints in a timely manner; plan, prioritizes, manages and responds to multiple assignments in a fast-paced environment; read, write, research, synthesizes data and detailed reports; use modern office equipment and computers; assigning and leading the work of others; communicate effectively verbally and written; lift up to 40 lbs. Ability to perform the essential functions of the job specifications with or without a reasonable accommodation.
Working Environment
The usual and customary methods of performing the job’s functions require the following physical demands: occasional lifting, carrying, pushing, and/or pulling; some stooping, kneeling, crouching, and/or crawling; and significant fine finger dexterity; generally the job requires 60% sitting, 20% walking and 20% standing; working at a computer monitor for extended periods required; the job is performed under minimal temperature variations and in a generally hazard free environment and may have risk of exposure to communicable diseases.