Deputy Library Director POS#117000002

Are you a dynamic and visionary leader ready to help shape the future of public library service? Cumberland County Public Library is seeking a forward-thinking Deputy Director to support and elevate the work of one of the county’s most valued resources. As a key member of the library’s leadership team, the Deputy Director plays a vital role in developing and implementing innovative programs, services, and strategies that meet the evolving needs of our diverse community. This position oversees public services with a strong focus on excellence, efficiency, and accessibility, while guiding policy and operational improvements. With a passion for organizational development, the Deputy Director fosters a culture of collaboration and continuous growth across the library system. In the Director’s absence, this position serves as the Department Head, ensuring strong leadership and continuity. Join us in making a lasting impact in Cumberland County and beyond.

• ·Directly supervises library location managers to ensure efficient, high-quality public service delivery and positive staff morale

• Regularly meets with managers to address operational needs and promote responsive and dynamic library services

• Proactively identifies and resolves operational challenges, streamlining workflows to enhance service efficiency

• Oversees development and implementation of library security procedures in coordination with contracted security services

• Collaborates with leadership and staff to maintain a safe, welcoming environment through effective security measures

• Coordinates and conducts hearings for customers appealing service suspensions

• Supports personnel management by addressing concerns, mediating conflicts, and ensuring compliance with HR policies and accommodations

• Participates in performance and disciplinary discussions and assists in staff training and development as assigned

• Knowledge of the principles, practices, and methods of library science and organizational management

• Knowledge and experience in effective and professional business writing

• Skill in effective organization to manage tasks and competing priorities

• Skill in verbal and written communication to convey information clearly and professionally

• Ability to define problems, collect data, establish facts, evaluate outcomes, and draw valid conclusions

• Ability to interpret an extensive variety of data and information, including both abstract and concrete variables

• Ability to manage and prioritize numerous complex projects, grants, and contracts while effectively meeting deadlines

• Ability to plan strategically and formulate effective strategies

• Ability to perform under pressure and meet deadlines consistently

• Ability to interact courteously and tactfully with the public and connect library services to community needs

• Ability to organize, coordinate, and produce special events

• Ability to present information clearly and confidently to executive leadership, public groups, and the Board of Trustees

• Ability to lead, supervise, and collaborate with professional, paraprofessional, and clerical staff in a team environment

• Ability to maintain productive and cooperative working relationships

• Ability to read, analyze, and interpret business publications, professional journals, and government regulations

• Ability to make sound, timely decisions in a variety of situations

• Ability to address criticism or questions with tact and diplomacy

• Ability to treat others with respect, act with integrity, and uphold the organization’s core values

• Ability to serve as a catalyst for innovation and change while fostering team morale and positive working relationships

• Ability to operate a motor vehicle safely and legally

Conditions of Employment:

A formal transcript will be required. College transcripts may be submitted on-line via the attachment feature or mailed to Cumberland County Human Resources, 117 Dick St. Fayetteville, NC 28301.

Driving is an essential function of this position. To be considered, you must have a valid driver's license with an acceptable driving record. If your driver's license is from another state, you will be required to obtain and show proof of a valid NC driver's license within 60 days of hire.

Successful candidates who receive a conditional offer of employment with Cumberland County must pass pre-employment screenings, including criminal history checks and drug screenings, as required by Cumberland County Policies and Procedures, prior to beginning work or receiving a final offer of employment. Refusal to submit to testing or testing positive for prohibited substances will result in the withdrawal of the conditional employment offer.

Cumberland County is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind. All employment decisions at Cumberland County are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or any other status protected by applicable laws and regulations. We encourage applications from all qualified individuals and will provide reasonable accommodations for qualified individuals with disabilities in accordance with applicable law. We celebrate diversity and are committed to creating an inclusive environment for all employees.