Branch Library Assistant I - Foothills (To Establish an Eligibility List)

(Illustrative Only) Performs circulation desk duties including checking in and out books and other library materials; issuing library cards to patrons; responsible for handling cash and processing the transactions on a daily basis; assists patrons with email accounts, electronic resources, electronic devices, and computers; assists patrons with their needs; responds to complaints and updates computer records on library materials as needed; answers incoming calls; determines and undertakes routing to proper party; records and delivers messages; performs teen and/or Spanish outreach duties including coordinating special events for Teen or Spanish speakers; responsible for Teen or Spanish services, programs, and/or activities as practiced in public libraries; develops, conducts and records virtual programming (i.e. story time, crafts, robotics, STEAM programming and emerging technology); performs youth duties which include the coordination of special events for youth (i.e. Summer Reading Program, Weeding, and Library tours); responsible for youth services, programs, and/or activities as practiced in public libraries; performs rover duties which include working at the circulation desk; plans and/or assists with branch programs; provide coverage, as needed, in other divisions within the Library Branch; may design and maintain Library brochures, calendars, and flyers, and may deliver them to community locations or events; may maintain the Branch periodicals; assists with the meeting room reservations and follows the reservation procedures; may submit supply orders; responsible for shelving books and materials; may weed assigned areas; responsible for clearing the book drops and returns; assists patrons with self- check-out stations; unpacks and packs bins of books returned from, or to be returned to, other libraries; organizes and conducts library activities; collects statistics and enters the information in the database; maintains patron files and contacts patrons; may print reports and pull books for patrons; assists with library services as practiced in public libraries; may promote public library services to the local community; may provide coverage in other divisions within the Library Branch; may be assigned to work in other library branches; regular and reliable attendance is required; performs other duties as assigned.      

High School Diploma or GED equivalent; and thirty (30) semester hours of college course work; OR Library Technical Assistant (LTA) Certificate; AND two (2) years of experience working in a library environment; OR an equivalent combination of education and experience.; must possess or have the ability to obtain a fingerprint Clearance Card; requires successful completion of a background check.

Knowledge of: Yuma County and Department policies and procedures and functions; techniques of library operations; the Dewey Decimal System; children’s services as practiced in public libraries; books and authors;  circulation functions appropriate to branch library and circulation procedures.

 Skill in: Using office machines, and automated systems; business English, spelling and arithmetic; providing effective customer-oriented service; handling irate patrons and tense situations; establishing and maintaining effective working relationships with employees, other agencies, and the public; communicating verbally and in writing; following written instructions.

 Ability to: Effectively respond to phone calls, emails and complaints in a timely manner; plan, prioritizes, manages and responds to multiple assignments in a fast-paced environment; use modern office equipment and computers; communicate effectively verbally and written; lift up to 40 lbs; perform the essential functions of the job specifications with or without a reasonable accommodation.  

Working Environment

The usual and customary methods of performing the job’s functions require the following physical demands; occasional lifting, carrying, pushing, and/or pulling; some stooping, kneeling, crouching, and/or crawling; and significant fine finger dexterity; generally, the job requires 60% sitting, 20% walking and 20% standing; working at a computer monitor for extended periods required; the job is performed under minimal temperature variations and under extreme likelihood of verbal abuse from hostile and frustrated customers and may have risk of exposure to communicable diseases.